{"id":12,"date":"2022-03-14T15:45:48","date_gmt":"2022-03-14T15:45:48","guid":{"rendered":"https:\/\/themes.muffingroup.com\/betheme-store_el\/?page_id=12"},"modified":"2022-03-14T16:05:17","modified_gmt":"2022-03-14T16:05:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.ramedigitalstore.com\/fr\/remboursements_retours\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-36291e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36291e2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cae8120\" data-id=\"cae8120\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97e76a5 elementor-widget elementor-widget-spacer\" data-id=\"97e76a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1910ddf elementor-widget elementor-widget-heading\" data-id=\"1910ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour et de remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7350b11 elementor-widget elementor-widget-spacer\" data-id=\"7350b11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-106fb218 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"106fb218\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-546a8818\" data-id=\"546a8818\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-466425ec elementor-widget elementor-widget-text-editor\" data-id=\"466425ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<h3>Vue d'ensemble<\/h3>\n<p><\/p>\n<p>Notre politique de remboursement et de retour dure 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change.<\/p>\n<p><\/p>\n<p>Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui dans lequel vous l'avez re\u00e7u. Il doit \u00e9galement \u00eatre dans son emballage d'origine.<\/p>\n<p><\/p>\n<p>Plusieurs types de marchandises ne peuvent pas \u00eatre retourn\u00e9s. Les produits p\u00e9rissables tels que les aliments, les fleurs, les journaux ou les magazines ne peuvent pas \u00eatre retourn\u00e9s. Nous n'acceptons pas non plus les produits intimes ou sanitaires, les mati\u00e8res dangereuses ou les liquides ou gaz inflammables.<\/p>\n<p><\/p>\n<p>Articles suppl\u00e9mentaires non retournables :<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>Cartes cadeaux<\/li>\n<li>Produits logiciels t\u00e9l\u00e9chargeables<\/li>\n<li>Certains articles de sant\u00e9 et de soins personnels<\/li>\n<li>Produits sous forme de cl\u00e9s ou de comptes&nbsp;<br><\/li>\n<\/ul>\n<p><\/p>\n<p>Pour compl\u00e9ter votre retour, nous avons besoin d'un re\u00e7u ou d'une preuve d'achat.<\/p>\n<p><\/p>\n<p>Veuillez ne pas renvoyer votre achat au fabricant.<\/p>\n<p><\/p>\n<p>Dans certaines situations, seuls des remboursements partiels sont accord\u00e9s :<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li>Livre avec des signes \u00e9vidents d'utilisation<\/li>\n<li>CD, DVD, cassette VHS, logiciel, jeu vid\u00e9o, cassette ou disque vinyle qui a \u00e9t\u00e9 ouvert.<\/li>\n<li>Tout article qui n'est pas dans son \u00e9tat d'origine, qui est endommag\u00e9 ou auquel il manque des pi\u00e8ces pour des raisons qui ne sont pas dues \u00e0 notre erreur.<\/li>\n<li>Tout article retourn\u00e9 plus de 30 jours apr\u00e8s la livraison.<\/li>\n<\/ul>\n<p><\/p>\n<h2>Remboursements<\/h2>\n<p><\/p>\n<p>Une fois votre retour re\u00e7u et inspect\u00e9, nous vous enverrons un courriel pour vous informer que nous avons re\u00e7u votre article retourn\u00e9. Nous vous informerons \u00e9galement de l'approbation ou du rejet de votre remboursement.<\/p>\n<p><\/p>\n<p>Si votre demande est accept\u00e9e, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou \u00e0 votre mode de paiement initial, dans un d\u00e9lai de quelques jours.<\/p>\n<p><\/p>\n<p><b>Remboursements tardifs ou manquants<\/b><\/p>\n<p><\/p>\n<p>Si vous n'avez pas encore re\u00e7u de remboursement, v\u00e9rifiez d'abord \u00e0 nouveau votre compte bancaire.<\/p>\n<p><\/p>\n<p>Contactez ensuite la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit. Il peut s'\u00e9couler un certain temps avant que votre remboursement ne soit officiellement affich\u00e9.<\/p>\n<p><\/p>\n<p>Contactez ensuite votre banque. Il y a souvent un certain temps de traitement avant qu'un remboursement ne soit comptabilis\u00e9.<\/p>\n<p><\/p>\n<p>Si vous avez fait tout cela et que vous n'avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 l'adresse info@ramedigitalstore.com.<\/p>\n<p><\/p>\n<p><b>Articles en solde<\/b><\/p>\n<p><\/p>\n<p>Seuls les articles \u00e0 prix normal peuvent \u00eatre rembours\u00e9s. Les articles en solde ne peuvent \u00eatre rembours\u00e9s.<\/p>\n<p><\/p>\n<h2>\u00c9changes<\/h2>\n<p><\/p>\n<p>Nous ne rempla\u00e7ons les articles que s'ils sont d\u00e9fectueux ou endommag\u00e9s. Si vous souhaitez l'\u00e9changer contre le m\u00eame article, envoyez-nous un courriel \u00e0 info@ramedigitalstore.com et envoyez votre article \u00e0 : Via roma, Faloppio, 22020 Italie.<\/p>\n<p><\/p>\n<h2>Cadeaux<\/h2>\n<p><\/p>\n<p>Si l'article a \u00e9t\u00e9 marqu\u00e9 comme cadeau lors de l'achat et exp\u00e9di\u00e9 directement chez vous, vous recevrez un cr\u00e9dit cadeau de la valeur de votre retour. Une fois l'article retourn\u00e9 re\u00e7u, un ch\u00e8que-cadeau vous sera envoy\u00e9 par courrier.<\/p>\n<p><\/p>\n<p>Si l'article n'\u00e9tait pas marqu\u00e9 comme un cadeau au moment de l'achat, ou si l'auteur du cadeau s'est fait exp\u00e9dier la commande pour vous la remettre plus tard, nous enverrons un remboursement \u00e0 l'auteur du cadeau et il sera inform\u00e9 de votre retour.<\/p>\n<p><\/p>\n<h2>Retours d'exp\u00e9dition<\/h2>\n<p><\/p>\n<p>Pour retourner votre produit, vous devez l'envoyer par courrier \u00e0 l'adresse suivante : info@ramedigitalstore.com.<\/p>\n<p><\/p>\n<p>Vous serez responsable du paiement de vos propres frais d'exp\u00e9dition pour le retour de votre article. Les frais d'exp\u00e9dition ne sont pas remboursables. Si vous recevez un remboursement, les frais d'exp\u00e9dition de retour seront d\u00e9duits de votre remboursement.<\/p>\n<p><\/p>\n<p>Le d\u00e9lai de livraison de votre produit \u00e9chang\u00e9 peut varier en fonction de votre lieu de r\u00e9sidence.<\/p>\n<p><\/p>\n<p>Si vous retournez des articles plus chers, vous pouvez envisager d'utiliser un service d'exp\u00e9dition avec suivi ou de souscrire une assurance exp\u00e9dition. Nous ne garantissons pas que nous recevrons votre article retourn\u00e9.<\/p>\n<p><\/p>\n<h2>Besoin d'aide ?<\/h2>\n<p><\/p>\n<p>Contactez-nous \u00e0 l'adresse info@ramedigitalstore.com pour toute question relative aux remboursements et aux retours.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Refund Policy Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. 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